Records are fragile. We pack every order to reduce corner dings, seam splits, and transit damage. Expect stiff protection, snug fit, and extra reinforcement where it matters.

TRC delivers nationwide. Click here to check out our Return and Refund policy

These are delivery timelines, not restock timelines.

• Quick Ship: In ready stock. Usually ships within 24–48 hours of placing your order.
  
  
• Arrives in X Days: Sourced after you order. Your order will be dispatched as soon as it arrives with us.

If your record shows up damaged in transit, message us on WhatsApp within 48 hours of delivery with an unboxing video + photos. We’ll take it from there and resolve it fast.

Returns are accepted for wrong item received / transit damage / manufacturing defect. For sealed records, returns depend on seal condition and issue type. If you’re unsure, ask TRC before ordering.

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1) Is this listing for Vinyl or CD?

Please check the product title. If the item is a Music CD, it will be stated clearly in the title.

2) What does “Quick Ship” mean?

Quick Ship items are in ready stock and typically ship within 24–48 hours of order confirmation.

3) What does “Arrives in X Days” mean?

Arrives in X Days items are sourced on order. Dispatch is initiated once the item reaches our facility.

4) Can you confirm the exact pressing/edition before I order?

Yes. Pressing details can vary by batch. If you want confirmation on the label, country of pressing, edition, or inclusions, contact us before placing your order and we will verify what is currently available.

5) Will the packaging or sticker details match the product photos?

Product images are representative. Packaging elements such as hype stickers, inserts, and certain sleeve details may vary between batches.

6) Will this record work with my turntable setup?

In most cases, yes. If you share your turntable and speaker/amplifier details, we can confirm compatibility before you order.

7) Do I need a phono preamp?

A phono stage is required unless your turntable, amplifier, or speakers already include a built-in phono input (often labelled PHONO).

8) How do you pack records for shipping?

Records are packed using protective materials intended to minimise transit-related wear such as corner damage and seam splits, with rigid reinforcement to reduce movement inside the parcel.

9) What should I do if my order arrives damaged?

Please contact us promptly with an unboxing video and clear photos of the outer packaging and product. Our team will review and advise the next steps as per policy.

10) Do you accept returns or replacements?

Returns and replacements are supported for cases such as incorrect item received, transit damage, and verified manufacturing defects, subject to eligibility and condition.

11) How should I store and care for vinyl records?

Store records upright, away from heat and direct sunlight, and handle using clean inner sleeves. Basic record care accessories help maintain long-term condition.

12) How can I reach you for quick help?

Use Contact Support (WhatsApp) on this page. Alternatively, you can reach out to us directly via email or call here