Cancellation and Refund Policy:
At The Revolver Club, we are committed to providing exceptional customer service and have implemented a flexible cancellation policy to ensure customer satisfaction.
We cannot accept returns or offer refunds for defects that occur as a result of playing vinyl records on suitcase turntables.
Suitcase turntables, due to their design and construction, may exert excessive pressure or cause uneven wear on vinyl records, potentially leading to damage or defects such as warping, skipping, or scratching. It is the responsibility of the customer to ensure compatibility with their chosen playback equipment.
Refund Process:
If you receive damaged or defective items, please return the product in its original packaging within 7 days of receiving it.
For canceled orders, a 3% restocking fee will be applied due to non-refundable gateway charges associated with debit/credit card payments.
Refunds for credit/debit card payments will be processed within 5-10 working days, while refunds for bank transfers will also be issued within the same timeframe.
Accepted Payment Modes:
- Credit Card
- Net Banking
- Debit Card
- Demand Draft/Cheque
- UPI
Refund Methods:
Refund Timeline:
Refunds for canceled orders will be processed within 8-10 working days from the date of cancellation.
Cancellation Policy:
Cancellations will be considered if the request is made within 72 hours of placing an order. However, no cancellation requests will be entertained if orders have already been communicated to vendors/merchants, and they have initiated the shipping process.
There is no cancellation allowed for orders placed under the Same Day Delivery category.
If you receive a product that does not match the description on the site or meet your expectations, please notify our customer service within 24 hours of receiving the product. Our Customer Service Team will investigate your complaint and make an appropriate decision.
For products covered by manufacturer warranties, please direct any complaints to the respective manufacturers.
This policy aims to uphold industry standards while ensuring a fair and transparent process for our customers.